Salesforce stands as a guiding force for businesses, offering a suite of cloud-based solutions customized to various needs. Whether for handling sales, marketing, service, or e-commerce, there is a dedicated Salesforce cloud to refine the approach and create structured growth.
Among these, the Sales Cloud and Commerce Cloud are two prominent solutions, each serving a distinct purpose. Sales Cloud fuels sales teams with tools to manage leads, track deals, and build lasting customer relationships. Commerce Cloud, on the other hand, powers digital storefronts, offering businesses a robust platform to craft engaging online shopping experiences.
Apart from these two, Salesforce also provides:
Service Cloud: Built for customer support teams to track cases and improve service operations.
Marketing Cloud: Helps businesses craft personalized marketing campaigns across email, social, and digital platforms.
Experience Cloud: Aids in creating online portals and communities for better customer and partner engagement.
For businesses seeking clarity between Sales Cloud and Commerce Cloud, let’s explore them in depth and pinpoint the key differences.