If you’ve ever wandered into the world of Salesforce, you’ve likely come across terms like Sales Cloud and Salesforce Platform. At first glance, they seem similar, both are part of Salesforce, both promise to help businesses grow, and both claim to be indispensable. But are they the same thing?
Not quite. Imagine you’re running a company with a growing sales team. You need a system to track customer interactions, manage deals, and make selling more structured. That’s where Sales Cloud comes in, it’s a ready-to-use sales solution designed specifically for teams focused on closing deals.
Now, let’s say your business expands, and you need more than just a sales tool. You want to create custom applications, automate workflows across departments, and build a CRM that’s customized to your unique business model. That’s when Salesforce Platform becomes essential, it’s a foundation that lets you build and customize solutions beyond just sales.
But how do you decide which one fits your business best? Let’s break it down.