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One-Stop Mobile Platform for Everyday Urban Services
Built a user-friendly and modern mobile app to connect customers with local service providers for a wide variety of urban lifestyle services. The platform empowers users to find, post, and accept tasks in real-time.
Customer
Tech Company
Country / Region
Nigeria
Industry
IT & Software
Highlights
Real-Time Geo Matching
Dual Role Functionality
End-to-End Payment Integration
Seamless Chat & Alerts
App Details
The client set out to roll out a mobile-first marketplace app that puts into focus overwhelmed users who want to outsource personal and home tasks easily. And see this as a chance for individuals to earn by putting their services out there.
Melonleaf developed and put out a dual-purpose mobile app for consumers and skilled professionals, which we took to both the iOS and Android platforms via Flutter. We had our UI/UX design team create a very smooth user experience that resulted in users posting
or finding tasks within a minute. The app includes geolocation for matching, in-app chat, and real-time updates. Moreover, we integrated a robust payment gateway, PayPal.
By utilizing Firebase for real-time user status and messaging and Node.js for API services, we made the app scalable while maintaining the performance with the evolving users’ needs. We developed a very robust admin panel for the client to use, which they use to manage service categories, price out services, handle disputes, and user support.
Challenges
Role-based User Interface
Our developers put in dynamic role switching and role-based UI rendering, which we did via a central logic layer. We didn’t duplicate interfaces; instead, we conditionally loaded Flutter widgets based on the authenticated user’s role. This approach not only improved app size and performance but also improved maintainability by way of shared common code and design elements.
Exact Location and Real-Time Task Matching
We incorporated native location APIs and custom geofencing, which in turn updated user locations constantly. We also used Firestore’s real-time database, which allowed the app to almost instantly connect users with local taskers and at the same time update availability without the need to reload the app for a smooth experience.
Payment Integration Multi-Currency Support
Our team put in a PayPal payment gateway, and we supported real-time transfers and escrow. We managed complex workflows that included payment holds till task completion, transaction logging, refund triggers, and notifications all at the same time, and we ensured we adhered to GDPR and PCI DSS.
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Key Features
Location-based Smart Matching
Users are put into contact with local task providers using GPS and geofencing. We display availability, distance, ratings, and estimated arrival time, which in turn allows users to choose the best service provider.
Role Switch System
The app features a single sign-in for two roles. We have a dynamic toggle that at any time the user can utilize to switch roles. We found this to be very engaging for the users who also want to increase their earning options.
Integrated In-app Messaging and Alerts
Built-in chat feature for users to communicate, which we have tied in with real-time notifications and alerts that keep the users in the loop from the time a task is posted until payment is released.
Safe and Smooth Payments
With PayPal integration, users can process and receive payments via the app. We handle escrow and payout once the task is completed, and also, we provided full transaction history for transparency.
Technical Stack
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COMPANY
Melonleaf went into a partnership with a Nigerian client to develop a very feature-rich mobile marketplace application, which in turn allows users to connect with local service providers for a wide range of urban lifestyle services. From running errands to repairing home appliances to looking for a tutor.
Melonleaf brought to reality our design with a very well put-together, secure mobile app that has proved to be very performant and user-friendly.
Conclusion
Melonleaf put together a scalable, secure, and user-friendly mobile marketplace app that also solved issues of convenience for the users and monetization for service providers.
We at Melonleaf used cross-platform frameworks, cloud-based real-time data solutions, and smooth payment integration, which enabled our client to go to the market fast and with confidence.
The solution, that it is already a hit in urban centers, is set for growth in more Nigerian areas. In this project we enabled better task outsourcing and played a role in developing a more connected, gig-friendly digital economy.
Benefits
- Instantly hooks up users with local service providers
- Encourages gig-based micro-entrepreneurship
- Ensures secure, smooth in-app payments
- Supports both Android and iOS with one code base
