Customer relationship management has grown in complexity. Organizations are facing a greater number of challenges, including fragmented data, inefficient work processes, and increasing pressure to grow rapidly. Many organizations find it hard to keep pace with the changing needs and expectations of customers. This ultimately leads to lost opportunities and rising operating costs.
In this environment, CRM software has become a critical component of businesses as a way to enhance sales, marketing, and customer service. The CRM market is dominated by Odoo and Salesforce; research conducted by Statista estimates that the global CRM software market will be worth $98.84 billion by the end of 2025.
Salesforce continues to maintain the leading position with more than 26.1% of the entire global CRM software market in 2024, making it the preferred choice for enterprises. On the other hand, Odoo is most widely used by small and mid-sized businesses with its integrated ERP and CRM abilities at a competitive price.
Market Analysis: Odoo vs. Salesforce
- In a 2013 report by Statista, Salesforce held a 22% Market Share Of The Worldwide CRM Applications market and is still the leading CRM application supplier in the world.
- Salesforce Reported Revenues of $37.9 billion for the 2025 Fiscal year and is forecasted to grow at an annual rate of 32.1% during the 2005-2025 time period.
- With Odoo having a 15.51% share of the ERP market, Odoo provides a viable solution for small and medium-sized businesses that need both an integrated ERP and CRM solution.
- Salesforce has established itself as a large enterprise provider, given that over 80% of Fortune 500 companies are currently using Salesforce.
Odoo Hosting Options
The way organizations assess Odoo hosting vs Salesforce solutions is varied. One aspect of the flexibility of using Odoo is the choice of where and how you would like your system to be hosted.
For example, Salesforce is entirely SaaS-based, while Odoo has three different types of hosting specifically catered to different technical requirements, budgets, and customization. Many businesses also explore AI integration services during this stage to enhance automation, reporting, and overall CRM performance regardless of the hosting type. The options for hosting are important to consider when determining which option is best for your company’s needs. Organizations looking for complete control over their infrastructure will gravitate towards Odoo.
1. Odoo Online (SaaS)
Features:
Odoo Online provides an easy, comprehensive cloud-based solution, allowing business owners to have a fast deployment without the hassle of managing their own servers or technology infrastructure. With fully automatic upgrades and fully integrated security features across all Odoo apps, Odoo handles all server operations. This means that companies have less time spent on managing hardware or software and therefore can focus on maximizing their use of Odoo’s CRM and Business-driving functionalities.
Limitations:
Unfortunately, the limitations of the SaaS version of Odoo mean that you will have limited options in your customization capabilities. There are no options for you to install your own or third-party modules or to make changes to your server setup. Therefore, the SaaS offering will be less suited to companies that require a lot of customization to their business processes or require more complex integrations with other software.
2. Odoo.sh (Managed Cloud by Odoo)
Customizations, Staging, Developer-Friendly:
The managed cloud platform Odoo.sh was designed for business owners who need both an easy way of using a Cloud service and an advanced ability to customize an application as needed. Odoo.sh is an online service that allows for custom modules, integration with GitHub, multiple environments for staging/qualifying/testing/development, automated testing, restores/backs, and scalable performance. Developers can use Odoo.sh managed cloud hosting option while maintaining their capacity to develop within the environment of Odoo sh.
The managed cloud hosting solution provides the option for mid-sized companies to have more flexibility than what is offered by a SaaS provider, but not to the same extent as setting up a database and infrastructure in a self-hosted model.
3. Self-Hosted Odoo (Community & Enterprise)
VPS, Dedicated Server, Docker, Kubernetes:
Odoo self-hosting allows business owners to fully control their CRM system. Companies will have a number of deployment options available when they self-host Odoo: VPS servers such as DigitalOcean, AWS, or Linode; Dedicated servers for improved performance; Docker containers to allow for modular and scalable deployment; and Kubernetes clusters for enterprise-level orchestration. Each of these deployment methods offers maximum flexibility with access to the system’s root, as well as the following capabilities…
- Full control of the company database.
- Customized security rules.
- Unlimited modules.
The option can also be implemented with the Community and Enterprise versions of Odoo; hence, businesses with specific workflows or rigid data residency policies can think of Odoo as a CRM system.
Pros and Cons of Each Odoo Hosting Option
Odoo Online (SaaS)
Advantages:
- No upkeep or management of servers
- Rapidly set up and updated automatically
- Dependable and safe
Disadvantages:
- Cannot customize
- Cannot have one’s own developed modules
- Not designed for complicated processes
Odoo.sh (Managed Cloud)
Advantages:
- Self-developed modules
- The ability to make it integrate with GitHub
- Create a temporary work environment on an external computer
- Automated backups, the possibility to expand infrastructure on the spot
- Developer-oriented and supported development
Disadvantages:
- It is more expensive than a Software as a Service (SaaS)
- Needs a medium level of technical expertise to use the product to the full
- Depending on the subscription package of choice, storage and build options are available, and businesses can also explore AI chatbot development to enhance customer interactions within their CRM workflows.
Self-Hosted Odoo
Advantages:
- Total control of your infrastructure
- There are no restrictions on cost and configuration options
- Enjoy a broad platform deployment
- Graphical work is best in large or specialized operations
Disadvantages:
- Demands technical expertise
- High maintenance, security, and updates
- Takes a greater long-term management role
Note: Companies that require custom workflows or advanced automation often hire Salesforce developers to build features tailored to their hosting and integration needs.
Salesforce Hosting Options
The greatest difference between Salesforce Cloud and Odoo Cloud is connected with flexibility. Odoo offers its customers a range of hosting options, including SaaS, managed cloud, and self-hosted deployment, whereas Salesforce relies on a single cloud-based SaaS platform. Due to these distinctions, firms that undergo one of these solutions will experience some variation in terms of overall deployment and scalability compared to the other, as well as the Odoo CRM vs. Salesforce CRM space.
Note: If you’re planning a smooth move to Salesforce’s hosted cloud environment, many businesses choose to hire a Salesforce consultant to guide architecture, setup, and CRM optimization.
1. Salesforce Cloud Hosting (Native SaaS)
Salesforce’s Cloud Hosting is a fully managed SaaS service for its users. Salesforce takes care of all server-side duties:
- Infrastructure Setup
- Server Maintenance
- Automatic Software Updates
- Data Backups and Recovery
- Global Availability and Load Balancing
- Enterprise-level Security and Encryption
With Salesforce’s Cloud Hosting model, users don’t have to worry about the physical server, configuration, or optimizing performance. Users simply choose a Salesforce Edition and begin using their CRM System immediately. This model suits businesses that want a “no-maintenance” CRM solution with guaranteed uptime and reliability.
Salesforce’s Cloud Hosting differs from Odoo’s Cloud Hosting in that it offers a more standardized Cloud offering, but offers less flexibility than Odoo’s Cloud Hosting for those organizations needing customization or access to underlying data.
2. Hyperforce Deployment
Hyperforce is a modernized architecture provided by Salesforce for its cloud offering to allow flexibility in hosting tiered customers globally, as well as controlled data residency.
Hyperforce can now allow a Salesforce application (a piece of the business tool) to run on many different cloud service providers (most likely Amazon Web Services, Microsoft Azure, or Google Cloud) instead of just having all of its data hosted at Salesforce Headquarters Data Centers.
Benefits of Hyperforce include:
- Ability to store data locally (especially in industries where there are very strict compliance requirements).
- Less latency by providing more geographic proximity to the end user for running applications.
- Greater scalability through the ability to leverage elastic resources from public cloud infrastructure.
- Greater security through the use of cutting-edge modern security in the cloud-native environment.
As a result, Hyperforce enables large international corporations to meet the regulatory requirements of different regions and, at the same time, still utilize Salesforce’s managed cloud service offerings.
3. No Self-Hosting Allowed—Why Salesforce Restricts Hosting
Salesforce doesn’t allow for any type of self-hosting, while Odoo allows for VPS, Dedicated Server, Docker, Kubernetes, and Multi-cloud hosting.
Salesforce limits self-hosting for the following reasons:
- Its platform is very integrated and works in a controlled environment.
- Salesforce offers regular updates so that all customers can operate on the latest version of Salesforce.
- A Uniform hosting structure provides a predictable level of performance and security.
- Salesforce does not support Custom Code that can disrupt the CRM logic.
- Salesforce has heightened compliance with respect to Certification because all hosting must be maintained at scale.
While this centralized model limits the configurability and Hosting Options available to Odoo Customers, it also provides Odoo with an element of Ease of Use and Stability. Thus, while Salesforce customers benefit from the consistency and familiarity of the Salesforce Product, Odoo users benefit from the Configurability and Flexibility of Odoo Cloud vs Salesforce Cloud.
To get the most out of Salesforce’s cloud-hosted setup, many businesses rely on Salesforce managed services to maintain performance, security, and uptime. When teams need deeper customization, Salesforce integration helps connect hosted systems like ERPs, finance tools, and external apps.
Cost Comparison: Odoo Hosting vs Salesforce Hosting
Now you know the features and types of both Odoo and Salesforce, so this is time to know the Odoo vs Salesforce comparison.
| Criteria | Odoo Hosting | Salesforce Hosting |
|---|---|---|
| Hosting Options | Cloud, On-premise, Hybrid | Cloud-only (SaaS) |
| Free Version | Yes (Community Edition) | No (Developer Edition only) |
| Pricing Model | Modular, per-app, or per-user | Tiered subscription (per user/month) |
| Typical Cost (per user/month) | $9–$13 (Standard/Enterprise) | $25–$165 (Starter to Enterprise) |
| Implementation Cost | $5,000–$50,000 (varies by size/complexity) | $5,000–$100,000 (varies by complexity) |
| Support & Maintenance | Included in subscription or project-based | Additional fees for advanced support |
| Best For | SMBs, startups, cost-sensitive businesses | Mid-size to enterprise, high customization needs |
Conclusion
At the end of the How to Host Odoo vs Salesforce blog, Odoo and Salesforce are two of the most well-known CRM Platforms in the world. They are both very good at doing what they are designed to do, but they serve different types of businesses.
Hence, we have curated this blog on the Odoo vs Salesforce comparison so that you can find the best solution for your agencies (sales, marketing, etc.). Odoo is a modular ERP (Enterprise Resource Planning) system with a built-in CRM feature. The biggest difference between Odoo and Salesforce is the type of organization that they support.
Salesforce is built for large enterprises, while Odoo supports small and medium-sized businesses with its affordable pricing model, modularity, and strong customizability. It is important for businesses to understand these strengths and weaknesses so they can choose the CRM that fits their needs best.
