45% Improvement in Student Retention with Databricks Consulting Services

With the help of strategic Databricks Consulting Services, a scalable analytics system was deployed, which allowed making predictive decisions, enhancing student retention measures, and giving organization-wide access to data.
Customer
Mid-Sized Public University
Country / Region
Canada
Industry
Education
45% Improvement in Student Retention with Databricks Consulting Services (Education) - Banner Case Study

Highlights

Predictive Student Insights Framework
Unified Academic Data Platform
Automated Performance Reporting
Governance-Driven Data Architecture
Client Requirements

Centralized Academic Visibility Requirement

A single system was needed to bring together disjointed student information in the various departments so that there would be uniform access to performance indicators and no longer be a need to use departmentalized reporting systems.

Predictive Student Insights Requirement

Predictive models were essential in identifying at-risk students early, thus providing timely intervention measures and enhanced academic success rates among the programs.

Demand for Scalable Reporting Systems

Manual processes were supposed to be superseded by an automated and scalable reporting framework, which would allow faculty and administrative decision-makers to have real-time dashboards.

Challenges

Disconnected Academic Data Ecosystem

The data about students was spread in various systems, with each having inconsistencies and no source of the truth, making it hard to come up with the correct insights.

Lack of Predictive Analytics Capabilities

There was no system to predict the patterns of student performance and dropout, which restricted the proactive engagement approach and retention gains.

Paper-Based and Labor-intensive Reporting

A lot of time and resources were wasted in coming up with reports manually, and it took a long time to decide and have little visibility of real-time academic performance.

Ineffective Retention Tracking Systems

Monitoring patterns of student engagement and retention was also inconsistent, and the institution could not determine critical factors that could lead to student success.

After Challenge - 45% Improvement in Student Retention with Databricks Consulting Services (Education)
After Challenge - 45% Improvement in Student Retention with Databricks Consulting Services (Education)
Solutions

Unified Data Architecture Implementation

Databricks connected with Azure Data Lake were deployed as a centralized data architecture with seamless ingestion and consolidation of academic data. One source of truth was developed so that there could be uniformity, scalability, and accessibility of student information in the various departments.

Development of Student Success Analytics Framework

An analytics system was developed, with the structured data models being defined with Delta Lake to facilitate performance tracking. Data pipelines were enhanced to deliver real-time and high-quality information on academic progress and engagement trends.

Predictive Analytics Capabilities Enabled

The predictive use cases were determined and deployed using the strong analytics features of Databricks. Challenging student models were created to predict students at risk to enable proactive intervention and enhance retention planning in general.

Establishment of Governance and Reporting Systems

Strong data governance policies were in place to guarantee data quality, data security, and compliance. Power BI was used to create interactive dashboards, which facilitated automated reporting, real-time monitoring, and improved decision-making among academic and administrative teams.

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Technical Architecture
Key Features
Technical Stack
COMPANY

A medium-sized Canadian university that specializes in providing quality higher education and has the challenge of using data to enhance student performance, engagement, and retention rates in the long run.

The provided solution gave us practical insights and predictions, which have been highly beneficial in our student retention efforts and the visibility of our school performance.

Conclusion

Data silos were done away with, and a single data platform was developed to underpin real-time insights and predictive analytics. Using technologies like Delta Lake and Azure Data Lake, the database was enhanced and became strong, with the consistency and reliability of the information.

Moreover, predictive models facilitated the early prediction of at-risk students, which greatly enhanced retention approaches and academic performance. The use of automated dashboards and governance structures also enhanced decision-making processes within the institution.

Benefits
  • Better identification of students at risk facilitated the timely interventions and enhanced retention efforts.
  • The overall visibility of the performance trend of students facilitated improved academic planning and implementation.
  • Live dashboards eliminated the need to rely on manual reports and enhanced the responsiveness of the institutions.
  • Scalability, governance and long-term analytics A future-ready data platform provided scalability, governance, and long-term analytics.

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