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Easy Patient Management through Telehealth Solution Built for a Healthcare Provider






Highlights
Virtual Patient-Physician Portal
The client was looking for a telehealth portal that could easily scale and provide secure real-time communication among healthcare providers and their patients. Customized dashboards, messages, and optional appointments were used to improve personalized care for each patient.
Integrated Healthcare Management System
They required that all clinical documentation, medication prescription, tracking of medicines, and integration with nearby pharmacies were built into a single platform, making it easier to organize tasks and improve on-line care decisions.







Digitized Clinical Consultations
For virtual consultations to feel like in-person consultations, the system needed to be intuitive, responsive, reliable on privacy, and maintain communication and know-how while a patient and physician interact.





Fragmented Workflows Across Channels
Sharing clinical records, prescriptions, appointments, and pharmaceutical data from all kinds of sources often created inefficiency, problems with communication, and more work for office staff.





HIPAA Compliance and Data Security
It was challenging to use end-to-end encryption for chat, video calls, and patient data, while still meeting the requirements of U.S. health compliance standards such as HIPAA.





Usability and Accessibility on Different Devices
A smooth and fast experience for users on iPhones, Android phones, and the web was crucial to encourage more people and doctors to join the app.








Modular Microservices Architecture
We built the system using cloud services and Java with the help of the Spring framework. Every main feature, from placing appointments to video conferences, was made into an independent system so the platform could become bigger and offer more in the future.
Physicians and Patients Dashboards
We designed dashboards that are easy for users to use based on their jobs and requirements. Doctors could keep track of upcoming appointments, save and organize clinical notes, and talk to patients live through chat and video calls. Patients were able to schedule appointments, contact their physicians, and get prescriptions easily.
Real-Time Communication with Compliance
WebRTC is included for video calling and messaging on the app. Data passing between the participants during virtual sessions followed HIPAA guidelines to remain secure and confidential.
Cross-Platform Native & Web Experience
We used Swift, Kotlin, and React.js to design apps suited for each platform and create a responsive web site. As a result, people using any device could access the site without delays and see web pages just as they were meant to be seen.














A healthcare services provider in the United States focused on providing healthcare services to patients. They sought a telehealth solution for them to manage communication between patients and physicians.
Thanks to Melonleaf, we were able to introduce a patient-physician portal that made our online healthcare better than ever. It guarantees security, can cover a wide range of needs, and is well-suited to patient care in medical settings.
A leading U.S. healthcare provider was able to improve virtual care thanks to the microservices-based telehealth platform delivered by Melonleaf Consulting. Because there was a patient dashboard and a physician dashboard on the platform, patients and doctors could interact effectively, work together, and continue to provide care.
Using features like secure chat, video calls, online prescriptions, and managing appointments, doctors were able to give patients consultations that were nearly as detailed in a remote setting as when they see patients face to face.
- Unified access to video, chat, and clinical tools
- Secure, HIPAA-compliant virtual care delivery
- Simplified physician-patient interaction via smart dashboards
- Streamlined appointment, medication, and documentation workflows