We delivered a full-fledged support automation system based on an AI bot, allowing staff to prioritize the tickets and smart routing, and that is too fully integrated with Salesforce Service Cloud.
A chat-based assistant integrated with OpenAI was deployed directly within Salesforce, and it was integrated to retrieve records in real-time and display them in easy-to-read formats.
A Salesforce Nonprofit Cloud solution was implemented to streamline scholarship and grant management. The platform automated applications, reviews, eligibility tracking, and reporting, reducing manual effort while ensuring timely approvals and transparent communication with students and schools.
Digitalized the patient and operations management platform with Salesforce CRM platform setup to automate the processes, remove the manual workflow, and create unified data access for our healthcare client.
Provided a seamless integration and centralized the patient prescription and shipping information on the Salesforce platform by integrating the existing PrimeRX platform.
Delivered a custom internal portal built on Salesforce Experience Cloud to simplify patients’ data management, reduce licensing costs, and make user interaction smoother and more user-friendly.
A personalized shipping portal was created for our client to simplify communication with external vendors through Salesforce Experience Cloud, automation of registration and approvals, and the end of disjointed email traffic.
We integrated JD Edwards with Salesforce to address the inefficiencies that our Defense client was facing due to manual efforts and a lack of automated syncing processes.
Built a custom Salesforce portal to simplify field operations for our client and make them move out of the paper-driven process of handling the surveys and installation to an automated handling system.
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