Salesforce Commerce Cloud Vs Salesforce Service Cloud
Salesforce, a titan in the world of cloud-based solutions, offers two powerful products that cater to different business needs, Salesforce Commerce Cloud and Salesforce Service Cloud. While both belong to the same family, they serve entirely different purposes. Commerce Cloud is the trusted choice for businesses looking to build and grow online stores, while Service…
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Melonleaf
10 Challenges Salesforce Service Cloud is Solving
Customer service isn’t just a department; it’s the backbone of any business. You could have the best product in the world, but if your support team fumbles, customers won’t stick around. Nobody has time to deal with slow responses, endless call transfers, or the classic “We’ll get back to you” that never actually happens. Yet,…
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