Salesforce is one of the most widely used CRM platforms in the world. Small and large businesses use it as it offers various modules, including everything from Sales, and Marketing to customer service. 

The Salesforce platform is also used for database-driven websites hosted on the WordPress platform. One of the reasons for its popularity is its easy-to-use nature, which includes the lower cost of entry into the platform.

It’s no secret that Salesforce CRM is one of the most popular and widely used tools in sales, marketing, and service. This tool can considerably improve your efficiency and serve your customers better. But there’s one catch: you will have to hire Salesforce CRM Consulting services before using it to its full potential.

In this article, we’ll talk about the role of Salesforce consultants and the cost of Salesforce CRM consulting in India.

Role of Salesforce CRM consultant

A Salesforce CRM consultant is a person who provides professional assistance to companies to implement, manage, and optimize Salesforce CRM. These professionals use their skills, experience, and knowledge to provide services that help businesses make the most of their investments in business software.

The Salesforce CRM consultant has the following skills:

• They have a thorough knowledge of Salesforce CRM software.
• They can easily create new records in the database.
• They can also modify existing records in the database.
• They can create new reports and dashboards from existing data stored in the database.

The Salesforce CRM consultant should be able to translate complex data into actionable insights for your team. This includes:

Business intelligence

They analyze data from multiple sources, including customer information, market trends, product performance, etc. With this information, you can better predict what will happen in the future, making better decisions about where to allocate resources like time and money.

Analytics

They use formulas and formulas to analyze data from different sources to uncover patterns that can help businesses make informed decisions about their future operations. 

For example, sales might be down in certain regions but up in others. This could indicate that there are problems with customer service in those regions or that customers are not satisfied with the products offered there. By identifying these patterns through analytics, you can decide how best to fix these issues.

Benefits of hiring a Salesforce CRM consultant

The cost of Salesforce CRM consulting in India is worth it as hiring a Salesforce CRM consultant can help your organization make the most of the powerful platform. Salesforce consultants are experts who can help you implement the software, expand its capabilities, and customize it to your needs.

If you’re interested in hiring a Salesforce CRM consultant or want to learn more about what they do, check out these benefits:

• They can help you get started with Salesforce.
• They’ll help you set up Salesforce properly for maximum efficiency and productivity.
• They’ll optimize your data for maximum performance and security.
• They can show you how to make the most of Salesforce’s powerful analytics tools.
• They can also show you how to customize Salesforce, so it better meets your needs as an organization — whether that means creating new fields or modifying existing ones, adding custom tabs or dashboards. 

Now, let’s see the cost of the actual platform and the cost of Salesforce CRM consulting in India.

The cost of hiring a Salesforce consultant

If you invest a sizeable sum of money in a platform, you’ll naturally want to ensure it brings back as many rewards as possible. Hiring a Salesforce consultant is crucial because they have the experience and understanding needed to properly implement or administer the software. 

First, we’ll consider the cost of the software, and then we’ll discuss the cost of Salesforce CRM consulting in India.

Salesforce CRM pricing India

There are different packages available for Salesforce CRM depending on the requirements of the business. Here are some of the pricing plans:

• Essential – All-in-one sales and support app ($ 25/user/month)
• Professional – Complete CRM for any size team ($ 75/user/month)
• Enterprise – Deeply customizable sales CRM for your business ($150/user/month)
• If you require specific features of Salesforce for your business, then you can use the Salesforce implementation cost calculator to get an overall pricing estimate. 

How much does Salesforce cost for small businesses?

The basic plans for small businesses cost $25/user/month and include features such as account, contact, lead, opportunity management, and email integration.  

How much do Salesforce freelancers charge?

Freelancers have their standard hourly rate for charging clients. The project’s length and the number of hours per week will impact how much you’re charged in total. So keep that in mind when making your decision – you want to ensure that a lower hourly rate is better overall for you, or else it might not be worth it in the long run.

The following is the cost of Salesforce CRM consulting in India among freelancers:

• Salesforce Admin freelance rate – $ 85 – $ 115 per hour
• Salesforce Technical Architect – $ 160 – $ 185 per hour
• Salesforce Solution Architect – $ 130 – $ 160 per hour
• Pardot Consultant – $ 90 – $ 120 per hour

How much does Salesforce consulting partners charge?

The average hourly cost of Salesforce CRM consulting in India is $80 to $200 per hour when done in partnership with a company. The Salesforce Consulting Partner fee is higher because they have to meet certain standards that Salesforce requires of its partners. These consulting companies are a better choice as they have a whole team of experts working on your project. 

They are also certified and authorized by Salesforce to use their software – which gives them access to data, tools, and technologies you can’t get anywhere else. This is a blended rate, which means you will be charged for both the time your team spent and the vendor’s resources.

Cost of building your own Salesforce team

The cost of building your own Salesforce team vs outsourcing will depend on several factors, including the size and complexity of your organization and the type of work you need to be done.

Here’s a breakdown of the costs you may encounter when building your own Salesforce team:

1. Recruitment can cost you around $ 4,900 to $ 9,000
2. Payroll, benefits, and bonuses will be approximately $ 60,000
3. Onboarding costs
4. Training can cost you approximately $ 1,800 per employee
5. Hiring a manager can cost approximately $ 125,000
6. Sales tools can cost you $ 5,000
7. Opportunity costs

Salesforce managed services pricing in India

Salesforce managed services pricing starts at $2,100/month, which is way less than building your own Salesforce team. 

Start your Salesforce journey with Melonleaf

Melonleaf is a Salesforce partner that provides a comprehensive range of services to help organizations get the most out of their Salesforce investment. 

We are a team of technical experts, industry experts, strategists, and business analysts who work with our clients to understand their needs and deliver solutions that meet them. We can assist you in:

• Developing a strategy for getting the most from your investment in Salesforce.
• Implementing and supporting your Salesforce environment includes users, security, data quality, and process management.
• Assessing how well your business uses the platform and what additional capabilities could be unlocked by optimizing its use.

FAQs

Q: How much is Salesforce for a big company?

A: Large organizations requiring all the features of Salesforce have to pay $300/per user. 

Q: How long does a Salesforce implementation take?

A: The Salesforce implementation process can take anywhere from 2-3 months or more, depending on the size and complexity of your organization.

Q: How much does it cost to customize Salesforce?

A: Salesforce customization can cost anywhere between $10,000 to $1,00,000.